# Privacy Policy This Privacy Policy describes how PeckPerk (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from peckperk.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy. Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services. ## Changes to This Privacy Policy We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law. ## How We Collect and Use Your Personal Information To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others. ## What Personal Information We Collect The types of personal information we obtain about you depends on how you interact with our Site and use our Services. The following sections describe the categories and specific types of personal information we collect. ### Information We Collect Directly from You - Basic contact details including your name, address, phone number, email. - Order information including your name, billing address, shipping address, payment confirmation, email address, phone number. - Account information including your username, password, security questions. - Shopping information including the items you view, put in your cart or add to your wishlist. - Customer support information including the information you choose to include in communications with us. ### Information We Collect through Cookies We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels and similar technologies ("Cookies"). Usage Data may include device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services. ### Information We Obtain from Third Parties - Companies who support our Site and Services, such as Shopify. - Our payment processors, who collect payment information to process your payment in order to fulfill your orders. ## How We Use Your Personal Information - **Providing Products and Services:** To process payments, fulfill orders, manage accounts, arrange shipping, and facilitate returns and exchanges. - **Marketing and Advertising:** To send marketing communications and show advertisements for products or services. - **Security and Fraud Prevention:** To detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. - **Communicating with You:** To provide customer support and improve our Services. ## Cookies We use Cookies to power and improve our Site and Services, to run analytics and better understand user interaction with the Services. We may also permit third parties to use Cookies on our Site. ## How We Disclose Personal Information - With vendors or other third parties who perform services on our behalf. - With business and marketing partners, including Shopify. - When you direct, request us or otherwise consent to our disclosure of certain information to third parties. - With our affiliates or otherwise within our corporate group. - In connection with a business transaction or to comply with applicable legal obligations. | Category | Categories of Recipients | |---|---| | Identifiers such as basic contact details and certain order and account information | Vendors and third parties who perform services on our behalf | | Commercial information such as order information, shopping information and customer support information | Business and marketing partners | | Internet or other similar network activity, such as Usage Data | Affiliates | ## User Generated Content The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone. ## Third Party Websites and Links Our Site may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. ## Children's Data The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. ## Security and Retention of Your Information No security measures are perfect or impenetrable. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies. ## Your Rights and Choices Depending on where you live, you may have the right to: Access / Know, Delete, Correct, Portability, Restriction of Processing, Withdrawal of Consent, Appeal, and Managing Communication Preferences. You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below. ## Complaints If you have complaints about how we process your personal information, please contact us using the contact details provided below. ## International Users We may transfer, store and process your personal information outside the country you live in, including the United States. ## Contact Should you have any questions about our privacy practices or this Privacy Policy, please email us at info@peckperk.com or contact us at PeckPerk Inc., 555 University Ave., Palo Alto, CA 94301.