# Terms of Service

**PeckPerk Terms of Service**
**Effective Date:** 25th, Sep, 2025
**Company:** PeckPerk ("PeckPerk," "we," "us," or "our")
**Contact:** support@peckperk.com
**Website:** https://peckperk.com
**Linked Policies:** Privacy Policy · Returns & Exchanges · Shipping & Delivery

These Terms of Service (the "Terms") are a legal agreement between you and PeckPerk. By accessing or using our websites, online store, mobile applications, connected devices, firmware, and cloud-based services (collectively, the "Services"), you agree to be bound by these Terms and the policies referenced above. If you do not agree, do not use the Services.

## 1) Scope & Definitions

- **Site** means our websites and online store at peckperk.com and subdomains.
- **App** means PeckPerk mobile/desktop software.
- **Device** means PeckPerk hardware (e.g., smart bird feeders) and accessories.
- **Cloud Services** means online features such as video/image storage, AI recognition, push notifications, and related services.
- **Content** means text, images, audio, video, data, firmware, documentation, and user-generated content ("UGC").

## 2) Eligibility & Accounts

You must be the age of majority in your state to use the Services or create an account. You are responsible for safeguarding your account credentials and for all activity under your account.

## 3) Orders, Pricing & Corrections

Prices, taxes, shipping fees, promotions, and availability may change at any time. We may correct errors or inaccuracies and cancel any order affected by such errors; if we cancel, we will refund any amount you paid.

## 4) Shipping & Delivery

Shipping timelines shown on the Site are good faith estimates and may vary. Please review our Shipping & Delivery policy for current regions served, fees, and timelines.

## 5) Returns & Exchanges

Please review our Returns & Exchanges policy for eligibility, time windows, and process.

## 6) Limited Warranty for Devices

If a limited warranty is stated for a Device, that warranty applies to the Device and governs your remedies for defects in materials and workmanship under normal use.

## 7) Software License (App & Firmware)

PeckPerk grants you a limited, nonexclusive, nontransferable, revocable license to install and use the App and Device firmware solely with your PeckPerk Device(s) and the Services.

## 8) Cloud Services & Subscriptions

Some features require a paid subscription. Subscriptions renew automatically at the then-current price unless you cancel before the end of the current term.

## 9) User Content (UGC)

You retain ownership of UGC you capture, upload, or stream through the Services. You grant PeckPerk a worldwide, nonexclusive, royalty-free, sublicensable license to host, process, transmit, display, and otherwise use your UGC solely to provide, operate, maintain, and improve the Services.

## 10–22) Additional Terms

Community Rules & Prohibited Conduct, Third-Party Services, Safety & Compliance, Beta Features, Privacy, Disclaimers, Limitation of Liability, Indemnification, Suspension & Termination, Changes to Terms, Governing Law (New York, AAA arbitration, class-action waiver), Export Compliance, and Miscellaneous provisions apply. See full terms at https://peckperk.com/terms-of-service.

**Contact:** support@peckperk.com | https://peckperk.com

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# PeckPerk End-User License Agreement (EULA)

**Effective Date:** 25th, Sep, 2025
**Contact:** support@peckperk.com | https://peckperk.com

This EULA governs your use of the PeckPerk software applications (the "App") and embedded firmware for PeckPerk devices. Key provisions include: License Grant & Restrictions, Ownership, Updates, Privacy, Platform Terms (Apple/Google), Cloud Services, Acceptable Use, Safety, Termination, Disclaimers, Limitation of Liability, Indemnification, New York governing law with AAA arbitration and class-action waiver, Export Compliance.

See full EULA at https://peckperk.com/terms-of-service.

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# PeckPerk Cloud Subscription Terms

**Effective Date:** 25th, Sep, 2025
**Contact:** support@peckperk.com | https://peckperk.com

These Cloud Subscription Terms govern your purchase and use of PeckPerk cloud-based features such as extended video history, AI recognition, event notifications, and media backup.

Key provisions: Plans & Auto-Renewal, Purchase Channels (App Store/Google Play/direct), Trials & Promotions, Storage & Retention, Availability, Acceptable Use, Data & Privacy, Device Compatibility, Support, Cancellation & Refunds, Fair Use, Disclaimers & Liability Limits, New York governing law with AAA arbitration.

See full Cloud Terms at https://peckperk.com/terms-of-service.